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Product · UX · Software

Keita Lee
Willmott

I make complex products feel simple — designing flows, improving data capture, and shipping work that holds up in the real world.

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About

Full-cycle builder
across design & code

Product, UX, and software professional at Otomatika, where I build WhatsApp automation systems and digital products for fibertime™. I work across the full delivery cycle — designing user flows, planning automation, supporting QA, and collaborating with developers. Passionate about building user-focused digital products that balance usability with operational efficiency, and growing my expertise in Product Management, UX Design, and Software Development.

Skills & tools

  • Flutter & Dart
  • Product Planning
  • UX Design
  • Figma & FigJam
  • Python
  • Django
  • QA & Testing
  • Automation Systems
  • GitHub / Bitbucket
  • Vercel
  • Firebase
  • PostgreSQL
  • Technical Documentation
Keita Lee
Keita Lee — tech
Projects

Selected work

A selection of projects I've designed and built — spanning mobile apps, automation systems, and learning platforms.

Featured ProjectUX & QA · WhatsApp2025–2026

fibertime™ WhatsApp Chatbot

800–1,000 router activations daily across South Africa — no app download. I redesigned core flows, replaced a broken location system, and shipped structured data-capture forms.

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Proactive ProjectUX Design · Mobile2026

Spotify Discovery → Save Flow

When users save a track from Discover Weekly, the app doesn't always make it findable again. I redesigned save as intent-based actions with offline-aware sync.

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Proactive ProjectUX Design · Mobile2026

Yaga Listing & Drop Flow

How I would streamline the seller upload experience to reduce drop-offs while maintaining database integrity.

View project →
SAMA Medical App

Mobile & Web App

SAMA Medical App

Flutter Developer · 2023

Member portal for South Africa's leading medical professional association. Built cross-platform for mobile and desktop with Flutter.

FlutterDartFirebase
E-Baking LMS

Mobile & Desktop App

E-Baking LMS

Lead Flutter Developer · 2022

Culinary education platform for baking students — structured courses, progress tracking, and professional certifications.

FlutterDartFirebase
My JBay

Mobile App

My JBay

Flutter Developer · 2023

Local guide to Jeffreys Bay — beaches, surf spots, and events with integrated map functionality.

FlutterDartGoogle Maps API
PostZone

Mobile & Desktop App

PostZone

Full-Stack Developer · 2023

Order management system for field sales teams — place, track, and manage orders. Solo full-stack build.

FlutterDartFirebase
Character Illustration

Illustration

Character Illustration

Illustrator · 2023

Surfing character illustrations — Surfer Gal & Surfer Dude — created for Jones & Co. capturing the surfing lifestyle.

IllustrationDigital ArtCharacter Design
View characters →
Experience

Professional history

A career spanning software development, QA, UX design, customer support, and management — built across remote and on-site roles in South Africa.

Sep 2025 – Present

Junior Software Developer | QA, UX & Delivery Support

Otomatika

South Africa (Remote)Full-time · 10 mos
  • Design user flows, automation processes, and system planning documentation using Figma and FigJam
  • Collaborate with development and operations teams to improve workflows and user experience
  • Manage and improve the release process for WhatsApp bot and automation system updates
  • Implement structured testing procedures, release protocols, QA checklists, documentation standards, and client communication processes
  • Handle onboarding, release support, task and ticket management, and deployment coordination
  • Contribute to regression and unit testing development
  • Troubleshoot database-related issues and support automation and backend systems
  • Work with GitHub, Bitbucket, Django, Twilio, CodeCapsules, Vercel, and Python
Quality AssuranceUser Experience (UX)PythonDjangoFigmaGitHubBitbucketProject ManagementDocumentationTwilio

Jul 2025 – Aug 2025

Independent Contractor

Otomatika

South Africa (Hybrid)Contract · 2 mos
  • Designed and implemented bot automation solutions to streamline processes
  • Developed efficient, reliable, and scalable bot systems
  • Leveraged software development expertise to drive operational excellence
  • Focused on Development Bot Automation for client projects
Back-End DevelopmentDatabase Management System (DBMS)Bot Automation

Oct 2024 – Jul 2025

Flutter Software Developer

Barefoot Bytes

Jeffreys Bay, Eastern Cape, South Africa (Remote)Full-time · 10 mos
  • Developed and managed a wide range of apps and websites
  • Worked on both front-end and back-end development
  • Managed databases and ensured data integrity
  • Provided system support and troubleshooting
  • Identified and resolved bugs for high-quality code
  • Communicated with clients and presented project updates
  • Managed multiple projects and met deadlines
  • Led projects and ensured successful delivery
Project ManagementSoftware DevelopmentFront-End DevelopmentFlutterCommunicationBack-End DevelopmentDatabase Management System (DBMS)

Aug 2024 – Sep 2024

Intern Developer

Barefoot Bytes

Jeffreys Bay, Eastern Cape, South Africa (Remote)Part-time · 2 mos
  • Contributed to the development of mobile apps, desktop applications, and websites
  • Used Flutter and Dart for front-end development
  • Troubleshot UI issues and ensured responsive designs
  • Collaborated with team members on real-world projects
  • Solved problems and implemented solutions efficiently
  • Presented projects to clients and received direct feedback
  • Wrote clean, responsive, and scalable code
Software DevelopmentFront-End DevelopmentTeam Collaboration

Jan 2024 – Aug 2024

Assistant Manager at Guest House

Surf Lodge South Africa

Jeffreys Bay, Eastern Cape, South Africa (On-site)Part-time · 8 mos
  • Managed check-in and check-out processes for guests
  • Organized and facilitated guest activities
  • Served as primary host and performed maintenance tasks
  • Prepared breakfast for guests on selected mornings
  • Supervised cleaners and garden staff
  • Arranged transport services for guests as needed
  • Handled administrative tasks including bookings and payments
AdministrationLeadership DevelopmentTeam Management

Jan 2023 – Dec 2023

Student

Altitude Ministry Team

South Africa (On-site)Apprenticeship · 1 yr
  • Completed intensive discipleship training
  • Explored and enhanced personal giftings and skills for ministry
  • Completed a comprehensive leadership curriculum
  • Engaged in intentional discipleship for spiritual development
  • Delved into theological studies for practical application
  • Participated in Oxygen Life Church's community life
  • Undertook a ministry trip to Malawi and Zambia
LeadershipTeamworkEvent PlanningEvent Setup

Oct 2022 – Oct 2023

Customer Technical Support

Hi5 Technologies

South Africa (Remote)Full-time · 1 yr 1 mo
  • Provided exceptional online customer support via chat and email
  • Addressed inquiries and resolved issues promptly
  • Identified and resolved customer concerns collaboratively
  • Stayed updated on product offerings and industry trends
  • Shared insights and best practices to enhance customer satisfaction
  • Collaborated with cross-functional teams for issue resolution
Technical SupportEmailTroubleshootingCustomer Support

Oct 2021 – Dec 2021

Intern

Nobel Learning PBC

RemoteInternship · 3 mos
  • Refined leadership skills by guiding team projects and facilitating discussions
  • Developed and delivered compelling pitches and presentations
  • Collaborated on comprehensive presentations for diverse stakeholders
  • Navigated and resolved conflicts within the team
  • Managed multiple responsibilities and deadlines effectively
  • Took on leadership and facilitation roles in team projects
Presentation SkillsProject ManagementLeadershipTeamwork
Contact

Let's work together

Open to new opportunities and challenges. If you have a project or position that might be a good fit, reach out through any of the channels below.

📍

Location

Port Elizabeth, Eastern Cape, South Africa

Gmail

Email

keitawillmott@gmail.com
📞

Phone

+27 61 843 4816
GmailEmail me directlyLinkedInConnect on LinkedInWhatsAppMessage on WhatsApp